Splashtop On-Demand Support (SOS)

Welcome to a powerful alternative to TeamViewer, LogMeIn Rescue, and GoToAssist

Connect to your users’ Windows, Mac, iOS and Android devices with a simple session code

Splashtop Distributor - South Africa/Africa

Splashtop On-Demand Support (SOS)

Welcome to a powerful alternative to TeamViewer, LogMeIn Rescue, and GoToAssist

Connect to your users’ Windows, Mac, iOS and Android devices with a simple session code

Splashtop Distributor - South Africa/Africa

Introductory Special

Three packages to choose from – All with unlimited on-demand support + your choice of additional access to unattended computers.
Buy now to lock in your purchase and renewal price. No yearly price increases!

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SOS

$299
$ 199 per concurrent technician/year
  • Support unlimited devices on-demand
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Most Popular!

SOS+10

$339
$ 219 per concurrent technician/year
  • Support unlimited devices on-demand
  • 10 unattended computers per license

Best Value!

SOS+200

$699
$ 399 per concurrent technician/year
  • Support unlimited devices on-demand
  • 200 unattended computers per license
  • Unattended computer counts are stacked so purchasing 5 x SOS+10 licenses enables management of 50 unattended computers (plus unlimited on-demand remote access sessions).
  • Choose one package above per team. Packages cannot be mixed and matched within a single team.
  • Each technician can have up to 10 concurrent sessions from one machine at a time

Existing customers: Log in to your account here to purchase, renew and expand your subscriptions based on your existing packages and pricing or contact us to upgrade to SOS.

Access with Session Code

Your end users just need to go to sos.splashtop.com and run a simple program on their computer. No admin privilege required. iOS/Android end users get the “Splashtop SOS” app from the app stores. Then enter the 9-digit code from your end users into the Splashtop Business app to connect to their computers and iOS/Android devices. Perfect for ad hoc support.

High Performance

Splashtop Business Access uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality, sound, and fast connections.

Robust Security

All remote sessions are protected with TLS and 256-bit AES encryption.

All connections, file transfers, and management events are logged.

Learn more about our security features and how Splashtop helps support HIPAA compliance. View our white paper »

Screen Sharing for Collaboration

Use the Share My Desktop feature to show your Windows computer screen to the end user, while you are remotely supporting their computer.

When you click the “Share My Desktop” button in the Splashtop Business app for Windows, a browser window will open on the remote computer and display the contents of your computer screen.

User Management

Add admins and end users for free. Set their roles and access permissions. Allow a user or user group to access a computer group or specific computers.

File Transfer

Easily transfer files between computers.

Chat

While in a remote session, chat with the user at the remote Windows or Mac computer.

NEW! Support Mobile Devices

Remotely view your customers’ iOS (10.0 or later) and Android (5 or later) smartphones and tablets, from your computer or Android device, to help solve their mobile device issues!
Remotely control Samsung smartphones and tablets, Lenovo TAB 2/3 and Yoga tablets (most models), and LG Android devices. For other Android devices, please contact us.

Integration with Professional Services Ticketing Systems

Splashtop SOS integrates with leading PSA solutions including Autotask PSA and Spiceworks Help Desk. Get easy access to starting an SOS session.

Learn more about Autotask PSA integration

Custom Branding (coming soon)

Customize the SOS app that your customers download with your own logo and company name.

NEW! Get Unattended Access in SOS+ Packages

The new SOS+ packages combine unlimited on-demand remote access sessions + unattended access to computers even when the user isn’t at their computer.

Manage access to up to 10 unattended computers with each SOS+10 license or access up to 200 unattended computers with each SOS+200 license.

Need access to a different number of unattended computers? Purchase multiple licenses to stack the number of unattended computers. With 5x SOS+200 licenses, you can access a pool of up to 1,000 unattended computers!

Powerful Add-on to Your Existing MDM/EMM Solution

If you use a MDM or EMM such as AirWatch, XenMobile, MobileIron, MaaS360, etc., add SOS to view and control your users’ mobile devices in real-time for support or training. Contact us for more details.

NEW! Elevate to Admin Privilege

When accessing a Windows standard user session, you can elevate the session privilege to admin to interact with UAC and perform all the admin-level operations.

“Splashtop SOS provides everything we need in an on-demand support application. It’s easy to use for our customers and the price can’t be beat. Highly recommend!”
— Colin Pearce
Founder, Inderly

Get started with Splashtop SOS today!

Splashtop is trusted by more than 20 million users with over 500 million sessions